Text Messaging Privacy Policy

Imperial Auto is committed to protecting your privacy. This policy describes how we collect, use, and share personal information for text messaging services, including your name, phone number, and other contact information.

Information Collection and Use

We collect personal information, including your phone number, name, and other contact details, to communicate with you about the services we provide. This includes service updates such as repair completion times or delays, and compliance with legal requirements. You consent to receive text messages from Imperial Auto regarding your service by providing your information.

Frequency and Charges

Message frequency may vary based on your service needs. Standard messaging rates from your mobile carrier may apply. Imperial Auto is not responsible for any messaging fees incurred. Mobile carriers are also not liable for delayed or undelivered messages.

Data Sharing

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. The text messaging originator opt-in data and consent will remain private and not be shared with third parties.

Opt-Out

You may opt out of text message communications at any time. To stop receiving text messages, reply to any message with “STOP,” or contact us at maria@imperialautollc.com. Note that opting out will only stop messages from the particular phone number from which you have opted out. You may continue receiving service-related and non-marketing text messages from other phone numbers operated by Imperial Auto, and you may opt out of those numbers similarly.

Imperial Auto values your privacy and is dedicated to protecting the personal information we collect through our website messaging services. This policy outlines how we collect, use, and protect your data when you engage with us online.

Information Collection and Use

When you contact us via our website, we collect personal information, including your name, email address, phone number, and other contact details. This information is used solely to respond to your inquiries, provide service updates, and communicate about your service.

Data Sharing

We do not share, sell, or distribute your personal information to third parties or affiliates for marketing or promotional purposes. All personal information collected through our website will be used only for service-related purposes and in compliance with legal requirements.

Security

We take the security of your personal information seriously and use appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Opt-Out and Communication Preferences

You can opt out of receiving non-service-related communications anytime by contacting us at maria@imperialautollc.com. Service-related communications will continue as necessary to provide you with updates and information regarding your vehicle.